Privacy Policy

1. Introduction

Welcome to AltDataEU ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our political intelligence and alternative data platform (the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and company details.
• Billing Information: Processed securely via our payment provider (Paddle). We do not store raw credit card numbers.
• Usage Data: Information about how you interact with our platform, API requests, and downloaded datasets.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service.
• Process transactions and send related information, including invoices.
• Send administrative messages, security alerts, and support responses.
• Analyze usage trends to enhance our institutional API and dashboard.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party vendors (such as hosting providers, payment processors, and email delivery services) strictly for the purpose of operating our Service. These third parties are bound by confidentiality obligations.

5. GDPR and Your Rights

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object and restrict processing.
• The right to data portability.

To exercise these rights, please contact us at privacy@altdataeu.com.